What Our Clients Say About Us

Thank you for being very thorough and reassuring, Sam. It inspires confidence and perseverance. This situation reminds my dad of the hardships and sacrifices he remembers that happened during the World War II. He grew up very poor, literally worried about having food in Echo Park, without a father.

I want to compliment again the incredible, almost indispensable, service my dad and I have received from his New Wave Home Care caregiver, who works for us six days a week. He continues to go above and beyond for my dad. He is an admirable humanitarian of sterling character.

Thank you, to you, and New Wave for being there for us.

- Son of a Client
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Reviews from Clients and Caregivers

2021-06-24
     
New Wave is a great company to work for.
New Wave Home CareHome C.
2021-06-24
     
Not only did Royce answer the phone on Sunday afternoon, he was able to provide the service needed.
Gretchen O H.
2021-05-25
     
I love working for my supervisor, it was always a pleasure. You really start to grow a relationship with the clients you visit every day.
Caregiver
2021-05-23
     
Barb K.
2021-05-19
     
Todos son muy amigables y te ayudan en lo que necesites
Caregiver
2021-05-02
     
The time and care provided to me to help  choose a home care provider let alone to determine the best course of care for my mom was above and beyond the call of duty.
Marcy H.
2021-04-25
     
NWHC is exceptional in every way - from the caregivers they provide, the oversight of the care, their system of setting up a method for me to receive updates after every caregiver shift, the assistance with ordering supplies including groceries, etc.
Barb K.
2021-03-09
     
New Wave is a fantastic Homecare agency. Anne is great in the office and their caregivers are the best!
David F.
2021-02-23
     
Anne B.
2021-02-13
     
I was very happy that there was no cost for this.The nurse who did the assessment was very patient and knowledgeable.
Anne B.

Last July, I had surgery and needed help again. And I really needed home care. I turned to Sam and he provided me with two aides initially for 24 hour a day care and subsequently for 12. The aides are fantastic. Because of them, I’m now doing fine. Obviously I’m holed up like everybody else during the pandemic, I am going stur crazy. Having aids are my lifeline to the outside world.

What made my relationship with New Wave Home Care so unique was Sam, the founder/CEO, and my friend. Without his help, I wouldn’t have thought about my long-term care insurance being honored. When he came, he helped me make it possible. While I was being taken care of by his aides, Sam helped me fight the battle of the insurance company.

- Gideon Schein

Thank you so much for all the care New Wave gave my wife in her last days. Your team members were very compassionate and professional, and you provided care and comfort to my wife and our family.

You gave us personal space when we needed to say our goodbyes and you were there to support us in our grief.

You are a caring team, and we are very grateful for all you did.

Dirk, Pasadena, CA
One of our family members needed help and Sam responded immediately and advised us on what to do for our love one. Sam will bend over backwards to help you and your family. He is truly a remarkable person. I highly recommend him and would contact him first, before contacting anybody else. We would not have been able to move forward without his help and compassion!
Robert, Family Member

I contracted with New Wave Home Care Senior Services and Sam Gopinathan to care for my elderly parent at home. The services provided were beyond anything I expected. Whenever any special situation arose, Sam always attended to it promptly. He did more than just solve the problem for my father; he acted proactively to make sure it would not recur. I was always called immediately (I lived some distance away) and learned that I could rely on Sam to take care of dad in a responsible manner. He personally monitored the live-in caregivers he provided. I never had any problems with Sam or his employees. My mother was in a nursing home during this time, and Sam even helped occasionally with her care and often provided me with advice and assistance. I can only offer my very highest recommendation.

Charles, Family Member

Sam is responsive and professional. One time—my client had a need for caregiver—he was able to find one very quickly and I was able to provide options to my client right away. He always puts his clients first and you cannot find a better person to help you locate the right caregiver than Sam. He is the person to get the job done right. Thank you Sam for all your help!

Allan Cheng, Insurance Agency Owner