New Wave Home Care

Providing Exceptional Care for Over 12 Years

When you choose New Wave Home Care Pasadena, you can rest assured that all of our efforts will be focused precisely where they should be: on providing exceptional care for you or your loved one. As a premier provider of non-medical private in-home care, we hold ourselves to a better standard of care—because we know that is exactly what we would want for our own loved ones.

New Wave Home Care is Locally Owned

If you are looking for locally owned and operated in-home care, look no further. New Wave Home Care is a locally-owned, in-home care agency. We are not a franchise or part of some huge corporation. We’re a locally-owned business in our neighborhood and that makes us unique! Almost all the rest are all either franchises or part of a large corporate setup.

We’re your neighbors and we care about making sure that those in our community receive quality care!

Why Families Choose Us for Home Care

Having serviced the San Gabriel Valley community since 2009, we have earned our reputation for providing compassionate care rooted in knowledge, integrity and trust. Here are just a few of the many reasons families choose us for their home care services:

Our Staff

We love our work, and it shows in the fun, lively office environment we have. Feel free to stop by for a visit or pick up the phone and give us a call—we’re available round-the-clock. So, stop by and say, “Hi!” to our crew:

Our Philosophy

With a caregiving philosophy rooted in dignity, respect, skill and compassion, we are committed to providing the best level of care to our clients. We know how important it is for our clients to retain their freedom and individuality, and we know what an important part of their lives our services become. That’s why we care for our clients as if they are family—and give them both the professional advice and the personal advice that we would give our own loved ones.

Why families choose New Wave Home Care care services:

We Train

We train our caregivers to meet the individual needs of each of our clients (as established by each client’s individual care assessment and personalized care plan).

We Follow

We follow stringent oversight protocols. Not only do we regularly monitor the work of our own caregivers, our caregivers are tasked with closely monitoring how clients respond to medical treatment—in order to help you hold hospitals and care facilities responsible for the care of their clients.

We Help

We help our clients navigate insurance paperwork, providing free insurance verification and claims handling. Plus, for those clients who need assistance finding financial resources to pay for care, we can help.

We Work

We work to resolve problems promptly, and in a manner that works to uncover the root cause of the problem and provide a sustainable, long-term solution.

We Bridge

We bridge the gap between client, family and primary health providers. By ensuring that health regimes are followed and keeping lines of communication open between family and health providers, our caregivers help prevent miscommunication and mistakes.

Our Caregivers

Through an intense interview and screening process, we aim to hire only those who can provide the best care for your loved ones. Our best-in-class caregivers aren’t only chosen for their ability to provide skilled, compassionate non-medical in-home care, they’re also chosen for their ability to meet our exceptional professional and interpersonal standards. As part of our caregiver selection process, each candidate must:

Only once candidates have proven themselves through this intense employment process are they invited to care for our clients. Once onboard, our caregivers:

Professional Associations

We are a proud member of the following organizations:

We are also very active in the San Gabriel Valley community. To learn more, visit our Community Section.